The Opportunity
- The Project Manager, ERP is an integral team member of our Transformation Management Office responsible for leveraging technology to revolutionize our core capabilities to maximize business outcomes. This role will join a growing team that will contribute to the digital delivery portfolio. Our client’s technology projects underpin their digital strategy, which is focused on systems, data, and automation.
- This role will ensure the successful, end-to-end delivery of multiple projects within the ERP transformation program through active enterprise engagement. The Project Manager, ERP will partner with the CEO, CFO and multiple business members to lead project teams to execute the ERP deployment and will be accountable for ensuring that projects are chartered, governed, planned and executed within agreed scope, cost, schedule, and quality. As the Project Lead, this role will lead the execution of the ERP strategy, provide project and change management leadership throughout the project lifecycle, and ensure projects deliver desired outcomes, interdependencies are recognized and managed, and decisions made on projects are in the best interests of the organization.
Responsibilities
- Own the delivery of multiple concurrent projects within the ERP transformation program.
- Define project priorities, objectives, scope, and deliverables, in alignment with business goals, working in conjunction with business sponsors and delivery partners.
- Develop and manage project plans, communications, tasks, milestones, risks, issues, and deliverables. Deliver transparent and timely reporting of project status, issues, risks, and financials.
- Lead and manage project teams and stakeholders throughout the project lifecycle. Adapt to resource constraints and changing priorities to ensure the successful delivery of projects.
- Lead and coordinate cross-project and cross-functional activities to drive discussions, develop solutions, resolve uncertainties, and assess project progress and health.
- Determine critical paths and ensure that mitigation plans are in place.
- Planned and lead quality assurance and performance review sessions (stage gates) to mark major program milestones.
- Lead change management and transition of projects to business-as-usual activities.
Role Requirements
- University Degree in Business, Information Technology, or related major.
- Certification in Project Management (PMP, Prince 2).
- Certification in Change management (CCMP, CM2) would be an asset.
- 7+ years’ experience delivering complex enterprise-wide ERP and ancillary technology implementations, preferably in logistics, consulting, and intense on-site drop/ship industry.
- Experience working with different project delivery methodologies (i.e., Waterfall, Agile, SAFE), with a focus on agile and iterative value creation in a customer-centricity environment.
- Ability to engage and influence stakeholders and collaborate with cross-functional teams effectively and with a high sense of urgency.
- Ability to oversee multiple projects and excel in a complex and evolving portfolio. Demonstrates appropriate flexibility in all situations and comfortable with ambiguity, while pivoting from macro to micro issues, from shaping the strategy agenda through to the day-to-day.
- Ability to challenge the status quo, and exhibit a mindset of creativity, determination, and an energetic drive to succeed.
- Demonstrates change leadership by successfully guiding the organization through change, while maintaining focus, intensity, and team cohesion.
- Experience with CRM, ERP, MES, Supply Chain, and Financial Systems.
- Experience with Enterprise Architecture and Data Governance would be an asset.